solve your digital conflicts in just 8 weeks
!
For many people, it is easier to change jobs,
than to resolve a conflict.
Discover our conflict resolution model for remote or hybrid teams, which will soon make you feel more comfortable in your workplace again.
Our digital masterclass combines the most efficient methods of digital training in an 8-week format. We have already helped many people to become conflict professionals and successfully move forward with their team!


Before our course
AFTER OUR COURSE


Our masterclass offers you a holistic answer to your (digital) conflicts.
Do you want to ensure that your employees have the best skills in remote and hybrid collaboration?
Our course not only offers individual solutions , but also maximizes the benefits when the entire team is involved. By participating as a group, we can strengthen team dynamics, deepen our understanding of each other and take communication to a new level. By tackling conflicts together, we learn to grow as a unit and improve our cooperation.
Your key to success:
The unbeatable advantages of our course!
This is how it continues
Contents of your masterclass
Introduction to conflicts
- Conflicts: The art of confrontation
- Differences in conflict dynamics: online versus offline
The complexity of conflicts: A look at the visible fronts and hidden backgrounds
- In the spotlight of conflict: the hidden backdrops of visible disputes
- United in conflict, divided in differences: different types of conflict
Effective conflict management: The art of conflict moderation according to the Harvard method
- Win-win or lose-lose: The choice of conflict resolution strategy
- Masterfully mediated: The art of conflict moderation according to Harvard
Drawing clear lines: The importance of separating positions and interests
- Clarity in conflict: the separation of positions and interests
- Between knowledge and action: The ladder of conclusions
BATNA: The role of the best alternative options in negotiations
- BATNA: Your ticket to success in negotiations
- BATNA 2.0: The further development of your negotiating power
Synergetic negotiations: Acting as a team together with the other party
- Strong together: teamwork with the other party for successful negotiations
- Out-of-the-box thinking: developing creative solutions
The same rules for everyone: the importance of fair standards and discussion rules for constructive dialogs
- Objective criteria: The cornerstone of the Harvard method
- Fair play: the art of fair standards and rules of discussion
Respectful online communication: strategies for avoiding conflict
- Virtual harmony: Constructive conflict culture and collaboration in online teams
- Effective emails, calm chats: communication strategies for a harmonious online environment










